Truecaller to Disable the “Call Recording” Feature

Truecaller To Stop Offering Call Recording Feature, Here’s Why

Truecaller To Stop Offering Call Recording Feature, Here’s Why

Recently, report emerged that Google will be killing Call recording feature on Android phones. And now, one of the most popular apps used for recording calls and for identifying call details – Truecaller – will reportedly soon stop offering the call recording feature on its app.

Google for a long time has been keen on assuring privacy and Security on Android phones. Starting from Android 10, Google didn’t allow apps to record calls on Android phones.

Why Truecaller will Disable the call recording feature

To foil the restriction imposed by Google, apps started using the Accessibility API for call recordings. Using Accessibility API means users can simply get permission from users for recording calls regardless of them being on any Android versions. Now, however, with Google’s recent Play Store policy change, apps cannot request remote call audio recording.

That being said, apps like Truecaller, which uses Accessibility API for recording calls will not work. And thus, the company has now confirmed the same in an official statement.

“At Truecaller, we had introduced call recording for all Android smartphones based on overwhelming consumer requests. Call Recording on Truecaller was free for everyone, permission based, and required uses to enable the feature using the Google Accessibility API. However, as per the updated Google Developer Program policies, we are unable to offer call recording any longer,” said a Truecaller spokesperson.

Truecaller also stated that devices that have an in-built call recording feature can still record calls. Currently, Xiaomi, Google, Samsung, OnePlus, and Oppo offer built-in call recording features on their dialers, so users owning phones of any of these brands are spared.

A presenter of a webinar held by Google recently said the same. “If the app is the default dialer on the phone and also pre-loaded, accessibility capability is not required to get access to the incoming audio stream, and hence, will not be in violation.” 




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